Return Policy/Shipping info
Important Information on International Orders:
International shipments may be subject to import customs, taxes, and duty fees, which are charged upon arrival of your package in the country of destination. These fees are the responsibility of the customer to pay, not Shop Official Bee's. Unfortunately, we cannot predict what your particular customs, taxes, and duty fees may be. If you wish to receive more information on your country's customs policies please contact your local customs office. Orders that are refused will be charged the original shipping to us, or subject to become a total loss.
♥ If an item happens to be damaged or defective or it simply does not fit , you must REPORT it to us within (5) days After delivery day. ANY DAMAGES or defective items or if they simply do not fit and are reported after the (5) days will NOT be accepted. Please attach photos of the return inquiry.
♥Shipping costs are non-refundable
♥All sale and discounted items are final
We do not provide pre-paid return labels; you are responsible for covering shipping costs to return, If the wrong shoe was sent to you we will cover shipping.